CRM
Retain customers with CRM that helps you recall customers for next eye-exam, lens replenishment, new eye-frame arrival etc. customized web & mobile SMS reminders. Customer satisfaction index is also raised with complete order lifecycle management starting with customer order booking to order ready messaging and quick dispensing. Helps streamlining day to day activities.
Features
Store, manage and label your customer contacts in one centralized secured hub with OIC.
Get a birds-eye view of your clients’ history ₋ appointments, payments, invoices, documents and conversations.
Campaigns
Engage & upsell clients with interactive widgets, promotions, and coupons. Personalized touch by greeting the customer on their special days.
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Customer Relationships As A Business Priority
You can have the most amazing product to offer, but if you don’t treat your customers right, you won’t sell a thing! helps you maintain great relationships with customers, by treating each and every one individually, not forgetting about them, and being there when they need you.
Better Customer Retention
Apart from being a great asset in finding and nurturing your potential and new customers, CRM is also a great tool for keeping your existing customers happy. A CRM comes up with a handful of “customer retention”.
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Better Knowledge Of Customers
As simple as it may sound, but the mere fact that you have all information stored on each contact in one place makes CRM a super powerful communication tool.
TESTIMONIAL
Client Feedback
I Loved the whole platform.As a brand it helped us reach to maximum retailer and also help us organise and expand our base
Joe Opticals
OiC new innovative application will make this optical industry move towards, profitable attractive position, The end customer also will be really happy, I sincerely wish all the Opticians, Manufactures, Brands to support OiC's mission and vision
Joan Opticals
Being an optical distributor, enjoying the OiC platform that helps to reach the right retailer and highly recommended.
Johnny Opticals